CRM Manager - American Kitchenware Company
Salary CNY200000 - CNY350000 per annum
Consultant Minnie Bao
Date posted 27 August 2018 2018-08-272018-10-26 retail No.1539 West Nanjing Road Shanghai 200040 Robert Walters China
This role will be building up the CRM system for a global company.
- Manage CRM system on daily basis
- Conduct regular data analysis on channel sales and consumer behaviour
- Plan, execute and monitor CRM membership activities to improve brand loyalty and boost online sales
- Search market information to better understand market situation, consumer behaviour and trends, competitive environment, brand health, etc. so as to help evaluate CB market position and identify market trends and business opportunities
- Digest all survey reports, and periodically communicate research results internally with relevant departments; make recommendations to senior management about the implications of alternative sales, marketing, and business development strategies
- Work closely cross-departments to ensure that the resources are used accurately and effectively
- University degree or above
- with minimum 3-5 years in a similar role of CRM operation; experience in industries of household is preferred
- Fluent in spoken and written English & Chinese
About the company:
It is an American Kitchenware Company.