Staff Engineer ( Associate Manager) ( QA Semiconductor)
Salary CNY260000 - CNY325000 per annum
Consultant Zoe SHI
Date posted 20 December 2018 2018-12-202019-02-18 electronics Shanghai CN CNY 260000 325000 325000 YEAR Robert Walters https://www.robertwalters.cn https://www.robertwalters.cn/content/dam/robert-walters/global/images/logos/web-logos/logo.gif
In this exciting role you will be charge to Customer Complaints Management, Customer Product Inquires, Customer QMS requests, survey, self-assessment.
- drive increased customer satisfaction by organising the management and effective resolution for reduction of Customer Complaints
- retrieve accurate information via interface from Regional quality to customer
- work with manufacturing plant for any follow up requests and data from customer
- work with team for process change review, customize a suitable customer notification package
- coordinate with the manufacturing site to provide proper responses to customer survey or self-assessment. he or she should complete the survey form or self-assessment as much as possible before reaching out to manufacturing plant
- Bachelor’s degree or above in electrical / engineering discipline
- minimum 7 years electrical / working experience in beck end semiconductor quality assurance manufacturing, the diode manufacturing experience and front end experience will be a plus
- proficient and knowledgeable in all areas related to the Quality Assurance function
- knowledge − 8D, Cause and Effect Diagram, 5whys, FTA, FMEA, etc.
About the organisation:
Global famous semiconductor firm.